Hello gregg macallister,
We are glad that your problem has been solved.
If there is any questions, please feel free to write back to us.
Looking forward to serving you again.
Best regards
Hello henry,
Thank you for writing in.
Have you adds two lighters into your cart at once and then applied the code?
If not, could you please try it again to see whether the code work or not?
If not, please send us a image of the screenshot of the order details to let us check the problem details.
Hope this can help you.
Best regards
Hello henry,
Thank you for your reply.
Could you please send us the screenshot of your order details to let us check the problem details?
You can send this information to us by email(service at droking dot com).
With your help, we can find a solution more quickly.
Waiting for your reply.
Best regards
Hi henry,
Yes, we have checked that the code works.
Could you please send us the screenshot of your order details to let us check the problem details?
Best regards
Hello henry,
Thank you for writing in and so sorry for the inconvenience caused on you.
Where did you sent the screenshot, the comment directly or the email?
So sorry that we cannot find out your screenshot.
Could you please send it to us again by email (service at droking dot com)?
Beg your forgiveness and understanding.
Best regards
Hello henry,
We have checked the codes again and again which work and we cannot get your screen shot, so we cannot ensure the problem.
So sorry for the inconvenience caused on you.
Beg your forgiveness and understanding.
Best regards
Hello Ng Choon Hua,
Thank you for your interest in our product.
Could you please send us the link of the product so we can ensure which product you need?
And please tell us where the product are going to be shipped to.
You can send this information to us via email (service at droking dot com).
Looking forward to hearing from you.
Best regards
Charles R Runnion
December 17, 2016 at 2:36 am - Reply
I love your products but your promo codes are somewhat iffy. I was gonna add a couple of volt/amps to my basket but the code h12boofb is no good. I added a couple of 10 ammeters to the basket but the code h14boods only discounts one. Doesn’t sound like “clear out” to me.
Hello Charles R Runnion,
Thank you for writing in.
Sorry that we cannot find out the promotion code “h12boofb”.
Is it “H12B00FD” for DC 4.5-30V/2A Volt Amp Meter?
If yes, these two code (“H12B00FD”, “H14B00DS”) can only be used to discount one in one order.
If you order a couple, could you please try to divide the two couples of product into two orders, i.e. a volt/amps meter(H12B00FD)+ a 10A ammeters (H14B00DS)= one order.
Hope this can help you.
Best regards
Hey I received a Men’s Gift–USB Rechargeable Lighter as a gift from a friend. I was wondering if there is any way I could trade it in for a lighter that doesn’t have that high pitched noise?
Hello Diana,
Thank you for writing in.
We are glad to service you,but we are sorry we are unfamiliar with the product you mention.
Therefor We can’t give you an accurate response.
Hope you can understand.
Best regards.
Hello Diana,
Could you please tell what tell us more detail about the problem? How it the pitched noise?
And please offer the order ID or any information, so that we can confirm it.
Beg your forgiveness and hope you can understand.
We will try our best to find solution for you.
Best regards
Diana
January 19, 2017 at 1:05 pm
I have no information, because it was a gift. All I was giving was the Drok Support card. No worries I’ll just keep the lighter.
Drok
January 20, 2017 at 2:15 am
Hello Diana,
Thank you for your understanding.
We are sorry we can’t help you.
Hope we can service you again in the future.
Best regards
Hello Harold Monk,
Thank you for writing in.
We appreciate your interest on our product.
You can contact us via service at droking dot com.
Best regards
I purchased one DROK Super Small 3W+3W DC 5v audio amplifier module with the PAM8403 chip from amazon on 1/7/17. I received it 1/10/17. I connected wires and speakers to it and connected it to a usb sound card connected to a raspberry pi. The first time I turned it on it worked as expected. The next time it was powered up it appeared to be dead and was removed from the circuit. I carefully examined the connections and my connections were just fine. I did notice however that the volume control looks to be hand-soldered and the flux was not removed from the circuitboard. This looks very tacky and obscures the solder joints under the potentiometer.
I reconnected the power to the board and started probing it with my oscilloscope. It draws 8ma when the switch is turned on and I also discovered as I was probing the input and output signals that pressure on the board from the oscilloscope probe caused the amplifier to turn on and off. When it was off with no sound coming out it still draws 8ma and it seems that flexing the board starts and stops both channels. I would appreciate a replacement. My address is:
D. Opitz
2700 James Louis Dr
Amarillo TX 79110
Hello D Opitz,
Thank you for writing in.
We appreciate your purchase and we are sorry for any inconvenience caused on you.
To confirm the problem, could you please send us some pictures or video to show how you connect it and operate it?
Please don’t worry, we will find solution for you at that time. If you don’t know how to upload pictures or videos here, you can send them to service at droking dot com
In addiction, your item is bought from Amazon, if it need to be resent, we will do it by Amazon, so please tell us your last order ID in advance.
Beg your forgiveness and hope you can understand.
Best regards.
Preston Johnson
February 4, 2017 at 4:36 am - Reply
I purchased a Transistor Tester and it came without instructions. How am I supposed to know how to insert a transistor, a capacitor or any other discrete part for testing purposes?
Hello Preston Johnson,
Thank you for writing in.
We are sorry for any inconvenience caused on you.
To find out solution for you, could you please send us the link of product you mention so that we can confirm it?
Beg your forgiveness and hope you can understand.
Best regards.
Preston Johnson
February 5, 2017 at 10:04 pm - Reply
I ordered it on Amazon and their description is:
DROK 1.8″ LCD Multifunction Transistor Tester, Mega328 NPN/PNP Automatic Identified Diode Resistor Inductor Capacitor MOS SCR ESR Meter Checker Detector, 12864 TFT Color LCD Digital Display
Hello Preston Johnson,
Thank you for your reply.
Actually it is easy to operate it. Since it can automatically detect NPN and PNP transistors, N-channel and P-channel MOSFET, diodes, thyristors, resistors, capacitors or other devices.
Automatically test the pins of a component and display on the LCD.
So you can just insert any part at random.
Hope this can help you.
Best regards.
Preston Johnson
February 7, 2017 at 10:04 pm - Reply
Thanks. I thought that might be the answer, but without confirmation I was leery of taking a chance since I might damage the tester.
Wade P Potter
February 17, 2017 at 4:28 am - Reply
I just purchased one of your USB testers. Do I need to register it for the warranty?
Thanks.
Dear friend,
Thanks for writing in.
You don’t need to register it.If there is any problem with our item, please feel free to contact us in the first time.
Best regards.
Is there any serial interface to read current measurement value from the DROK 0-200uA DC Micro Amp Current Meter? I would like to read the current measurement value from a PC through serial interface instead of reading the value from the LCD display.
Hello Vu Nguyen,
Thank you for writing in.
This item(ASIN:B00CK5TC3E) doesn’t have serial interface.
If you have more concern, please feel free to contact us.
Best regards.
Hello Tim Connor,
Thanks for writing in.
Without product link or ASIN number,we can’t ensure the item you mention.
Would you please help to send us the link for confirmation?
Best regards.
ERNEST REAMS
September 30, 2017 at 5:10 pm - Reply
I wish I had found your sight before I ordered a DROK 0.39″ Current Voltage Tester, DC 4.5-100V Digital Multimeter; 0-50A Volt amperage meter, Red & Green dual LED Display, Volt Amp Meter Gauge Panel for Car Automotive with 50A Ampere Shunt from Amazon and on arrival wold not come on at all I worked with it for some time and set it aside later through it away because it was worthless as is. I am an Electrical Eng and am sure I got a lemon, It happens and did not think much about it. Now I have found this sight and read the comments from some of your customer I believe you are a good company and wish I had bought directly from you. It seams like you have really good customer support team. I will be buying from you from now on.
Hello ERNEST REAMS,
We sincerely appreciate your understanding. You are a good buyer for us.
But we still need to apologize for what happened.some items may be damaged for some reasons, which is out of our control. for example, shipment. If there are any problem, please kindly contact us for help.
We also hope to have more cooperation with you.
Best regards.
It’s actually a cool and helpful piece of info. I’m glad that you shared this helpful information with us. Please keep us informed like this. Thanks for sharing.
I must apolgize. The 0-300A meter I purchased is super sensitive. The shunt I am using is 3/4″ 16 AWG and works well.
Hello gregg macallister,
We are glad that your problem has been solved.
If there is any questions, please feel free to write back to us.
Looking forward to serving you again.
Best regards
the codes for the lighters isn’t working
Hello henry,
Thank you for writing in.
Have you adds two lighters into your cart at once and then applied the code?
If not, could you please try it again to see whether the code work or not?
If not, please send us a image of the screenshot of the order details to let us check the problem details.
Hope this can help you.
Best regards
the error is for both lighters is:
“The promotional code you entered cannot be applied to your purchase.”
neither code works when both lighters are added to my cart … same when only 1 is added and the code for that one is tried
have you verified that it works for you?
henry
Hello henry,
Thank you for your reply.
Could you please send us the screenshot of your order details to let us check the problem details?
You can send this information to us by email(service at droking dot com).
With your help, we can find a solution more quickly.
Waiting for your reply.
Best regards
so, have you verified that the code works for you?
Hi henry,
Yes, we have checked that the code works.
Could you please send us the screenshot of your order details to let us check the problem details?
Best regards
screenshot sent
hoped that the problem was fixed … no, the code still does not work 🙁
well, its been almost 2 weeks & the issue still hasn’t been resolved
drok customer service 🙁
Hello henry,
Thank you for writing in and so sorry for the inconvenience caused on you.
Where did you sent the screenshot, the comment directly or the email?
So sorry that we cannot find out your screenshot.
Could you please send it to us again by email (service at droking dot com)?
Beg your forgiveness and understanding.
Best regards
i give up … its not worth my time & agrivation
Hello henry,
We have checked the codes again and again which work and we cannot get your screen shot, so we cannot ensure the problem.
So sorry for the inconvenience caused on you.
Beg your forgiveness and understanding.
Best regards
A piece of eruiitdon unlike any other!
Hello,Marlee
Thank you for writing in.
We appreciate your praise. Hope we can assist you.
RFQ FOR DROK AUDIO AMPLIFIER TDA7292. QTY =1 UNIT
Hello Ng Choon Hua,
Thank you for your interest in our product.
Could you please send us the link of the product so we can ensure which product you need?
And please tell us where the product are going to be shipped to.
You can send this information to us via email (service at droking dot com).
Looking forward to hearing from you.
Best regards
I love your products but your promo codes are somewhat iffy. I was gonna add a couple of volt/amps to my basket but the code h12boofb is no good. I added a couple of 10 ammeters to the basket but the code h14boods only discounts one. Doesn’t sound like “clear out” to me.
Hello Charles R Runnion,
Thank you for writing in.
Sorry that we cannot find out the promotion code “h12boofb”.
Is it “H12B00FD” for DC 4.5-30V/2A Volt Amp Meter?
If yes, these two code (“H12B00FD”, “H14B00DS”) can only be used to discount one in one order.
If you order a couple, could you please try to divide the two couples of product into two orders, i.e. a volt/amps meter(H12B00FD)+ a 10A ammeters (H14B00DS)= one order.
Hope this can help you.
Best regards
Evreyone would benefit from reading this post
Hello, Eve
Thank you for writing in and your support.
We are glad to hear that.
We will keep providing best service for everyone.
Hey I received a Men’s Gift–USB Rechargeable Lighter as a gift from a friend. I was wondering if there is any way I could trade it in for a lighter that doesn’t have that high pitched noise?
Hello Diana,
Thank you for writing in.
We are glad to service you,but we are sorry we are unfamiliar with the product you mention.
Therefor We can’t give you an accurate response.
Hope you can understand.
Best regards.
It is the second item listed in the clearance section.
Hello Diana,
Could you please tell what tell us more detail about the problem? How it the pitched noise?
And please offer the order ID or any information, so that we can confirm it.
Beg your forgiveness and hope you can understand.
We will try our best to find solution for you.
Best regards
I have no information, because it was a gift. All I was giving was the Drok Support card. No worries I’ll just keep the lighter.
Hello Diana,
Thank you for your understanding.
We are sorry we can’t help you.
Hope we can service you again in the future.
Best regards
Im looking to buy setup an account to purchase large amounts of products. Can you have someone contact me.
Hello Harold Monk,
Thank you for writing in.
We appreciate your interest on our product.
You can contact us via service at droking dot com.
Best regards
I purchased one DROK Super Small 3W+3W DC 5v audio amplifier module with the PAM8403 chip from amazon on 1/7/17. I received it 1/10/17. I connected wires and speakers to it and connected it to a usb sound card connected to a raspberry pi. The first time I turned it on it worked as expected. The next time it was powered up it appeared to be dead and was removed from the circuit. I carefully examined the connections and my connections were just fine. I did notice however that the volume control looks to be hand-soldered and the flux was not removed from the circuitboard. This looks very tacky and obscures the solder joints under the potentiometer.
I reconnected the power to the board and started probing it with my oscilloscope. It draws 8ma when the switch is turned on and I also discovered as I was probing the input and output signals that pressure on the board from the oscilloscope probe caused the amplifier to turn on and off. When it was off with no sound coming out it still draws 8ma and it seems that flexing the board starts and stops both channels. I would appreciate a replacement. My address is:
D. Opitz
2700 James Louis Dr
Amarillo TX 79110
Hello D Opitz,
Thank you for writing in.
We appreciate your purchase and we are sorry for any inconvenience caused on you.
To confirm the problem, could you please send us some pictures or video to show how you connect it and operate it?
Please don’t worry, we will find solution for you at that time. If you don’t know how to upload pictures or videos here, you can send them to service at droking dot com
In addiction, your item is bought from Amazon, if it need to be resent, we will do it by Amazon, so please tell us your last order ID in advance.
Beg your forgiveness and hope you can understand.
Best regards.
I purchased a Transistor Tester and it came without instructions. How am I supposed to know how to insert a transistor, a capacitor or any other discrete part for testing purposes?
Hello Preston Johnson,
Thank you for writing in.
We are sorry for any inconvenience caused on you.
To find out solution for you, could you please send us the link of product you mention so that we can confirm it?
Beg your forgiveness and hope you can understand.
Best regards.
I ordered it on Amazon and their description is:
DROK 1.8″ LCD Multifunction Transistor Tester, Mega328 NPN/PNP Automatic Identified Diode Resistor Inductor Capacitor MOS SCR ESR Meter Checker Detector, 12864 TFT Color LCD Digital Display
Hello Preston Johnson,
Thank you for your reply.
Actually it is easy to operate it. Since it can automatically detect NPN and PNP transistors, N-channel and P-channel MOSFET, diodes, thyristors, resistors, capacitors or other devices.
Automatically test the pins of a component and display on the LCD.
So you can just insert any part at random.
Hope this can help you.
Best regards.
Thanks. I thought that might be the answer, but without confirmation I was leery of taking a chance since I might damage the tester.
I just purchased one of your USB testers. Do I need to register it for the warranty?
Thanks.
Dear friend,
Thanks for writing in.
You don’t need to register it.If there is any problem with our item, please feel free to contact us in the first time.
Best regards.
Is there any serial interface to read current measurement value from the DROK 0-200uA DC Micro Amp Current Meter? I would like to read the current measurement value from a PC through serial interface instead of reading the value from the LCD display.
Hello Vu Nguyen,
Thank you for writing in.
This item(ASIN:B00CK5TC3E) doesn’t have serial interface.
If you have more concern, please feel free to contact us.
Best regards.
I have a MGA 1600 MKII positive ground car.
I want to install a negative ground radio.
I understand that DROK 122412L converter good for 12-amps, 288 watts output will work. (Amazon)
Hello Tim Connor,
Thanks for writing in.
Without product link or ASIN number,we can’t ensure the item you mention.
Would you please help to send us the link for confirmation?
Best regards.
I wish I had found your sight before I ordered a DROK 0.39″ Current Voltage Tester, DC 4.5-100V Digital Multimeter; 0-50A Volt amperage meter, Red & Green dual LED Display, Volt Amp Meter Gauge Panel for Car Automotive with 50A Ampere Shunt from Amazon and on arrival wold not come on at all I worked with it for some time and set it aside later through it away because it was worthless as is. I am an Electrical Eng and am sure I got a lemon, It happens and did not think much about it. Now I have found this sight and read the comments from some of your customer I believe you are a good company and wish I had bought directly from you. It seams like you have really good customer support team. I will be buying from you from now on.
Hello ERNEST REAMS,
We sincerely appreciate your understanding. You are a good buyer for us.
But we still need to apologize for what happened.some items may be damaged for some reasons, which is out of our control. for example, shipment. If there are any problem, please kindly contact us for help.
We also hope to have more cooperation with you.
Best regards.
Are these prices with or without the discount? None of the codes are working.
Hello William,
Would you please let us know which item you want to buy?
Best regards.
It’s actually a cool and helpful piece of info. I’m glad that you shared this helpful information with us. Please keep us informed like this. Thanks for sharing.