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Inaccurate voltage reading 2016-04-27T23:12:06+00:00

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  • Dave
    April 27, 2016 at 11:12 pm
    Post count: 0
    #4680 Reply |

    I purchased the DROK® 0.56” 4 Digits DC 0-33V LED Digital Voltmeter 12V/24V 3 Wires Voltage Meter Gauge Panel Volt Tester Power Monitor with Bright Yellow Digital Display for Car Vehicle Motorcycle Boat Battery Monitoring meter specifically because it listed an accuracy of .02 volts. When I used it on a known voltage source measured with a .05% voltmeter, the DROK panel meter showed a value of 13.76 volts instead of 13.85. This level of accuracy in not acceptable. I need to get a replacement or my money back.

    Drok
    Keymaster
    April 28, 2016 at 2:32 am
    Post count: 2971
    #4684 Reply |

    Hello Dave,
    Thank you for writing in.
    As your description, the product may be defective.
    We have tested our products before shipping to Amazon warehouse, however, there may be one or two items slipping through our hands.
    So sorry for the inconvenience caused on you.
    Could you please tell us your order ID so that we can contact you through Amazon and find a solution for you?
    Beg your forgiveness and understanding.
    Waiting for your reply.
    Best regards

    Dave
    April 28, 2016 at 2:34 pm
    Post count: 0
    #4703 Reply |

    The Amazon order number is Order# 103-3796321-0717850. By the way, on the other item included in this order, it worked fine and did measure accurately, so I am sure the item I am having issues with is just not up to snuff. Thank you.

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