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Corroded and malfunctioning DROK® Micro TDA7377 DC12V Digital Audio Power Amplif 2016-11-16T18:03:37+00:00

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  • Steve French
    November 16, 2016 at 6:03 pm
    Post count: 0
    #10630 Reply |

    Hello,
    We ordered this product from Amazon:
    https://www.amazon.com/DROK-Amplifier-Dual-channel-Bookshelf-Speakers/dp/B0181Z4M4A

    We received the unit and we have two problems with it:
    1) The PCB is clearly missing a pad on the left channel and thus is not connected and does not work (see picture1)
    2) The unit is absolutely filthy and corroded. We are all amazed that any company would send this product out the door from a quality control standpoint! (see pictures2 and 3).

    Before we post a 1-star review on Amazon, we thought we would give you a chance to send us a new one that is not corroded. And is fully functional.

    Lastly, do you have any amplifiers with I2S inputs?

    thx,
    —
    Respectfully,
    Steve French
    President, Volt Vision
    http://www.voltvision.com

    Drok
    Keymaster
    November 17, 2016 at 2:04 am
    Post count: 2971
    #10639 Reply |

    Hello Steve French,
    Thank you for writing in and so sorry for the trouble caused on you.
    But there are no pictures in this post so we cannot check the problem details.
    Could you please send the pictures to us again via email (service at droking dot com)?
    With your help, we can find a solution more quickly.
    And sorry that we do not have any amplifier with I2S inputs.
    Beg your forgiveness and understanding.
    Best regards

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