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DROK 2001712003US is showing a current reading 2.5 X less than actual 2020-08-22T18:59:50+00:00

Home Forums Panel Meter Support DROK 2001712003US is showing a current reading 2.5 X less than actual

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  • RANDY DORN
    Post count: 0

    I have a DROK 2001712003US that is showing a current reading 2.5 X less than actual.  Its as if I have a 500 amp current sensor instead of a 200 amp or maybe a jumper is set wrong in the meter.  Any advice on how to fix this?

    Drok
    Keymaster
    Post count: 2971

    Hello RANDY DORN,

    May I know how the actual current and the reading? If possible, would you like to show the display?

    With more information, we can find solution quickly.

    Best regards,

    DROK

    RANDY DORN
    Post count: 0

    For example, if the actual current is 45 Amps, the display will show 18 Amps.  Or if the actual current is 3 Amps the display will show 1.2 Amps.  The actual current is always 2.5 X what is displayed.

    Drok
    Keymaster
    Post count: 2971

    Hello,

    Did you reset current zero with no load before?

    Would you like to show us your connection by images or draw a simple diagram? If you are not sure how to upload picture here, you may try to send it to service@droking.com.

    Best regards,

    DROK

    RANDY DORN
    Post count: 0

    It turns out it is off by varying amounts depending on ?.  The zero drifts too.  This thing is to unstable to use.  I ordered a different model with a current shunt.

    Drok
    Keymaster
    Post count: 2971

    Hello RANDY DORN,

    Did you reset current zero with no load? If you can show us how it is, we should be able to find out what wrong it is.

    Best regards,

    DROK

    Robert Taylor
    Post count: 0

    Two problems:

    #1: At 111 amps, (by separate meter), your panel shows “56.6”.  Made sure to zero your meter first.  That’s off by 50%!

    #2: My battery bank is 24 volt, 4200 Amp Hrs @ 8 hr rate.  But your meter will NOT allow me to set that value.  How can your meter be programed for that capacity?

    My Amazon Order information: Order #: 114-4732770-6479423, 7/31/2020.

    Please help.

    Drok
    Keymaster
    Post count: 2971

    Hello Robert Taylor,

    We are sorry t6his meter can only monitor 0-999AH batttery. Please refer to below measuring ranges.

    Current measuring range: 200A

    Power supply range: DC 5~90V

    Voltage measure range: DC 0~300V

    Capacity range: 0~999AH

    Power range: 0~999KW

    Electric energy range: 0~999KWH

     

    Regarding current reading ,do you mean you reset current zero? Did you operate that with load or not?

    If possible, would you like to show us how it is now?

    Best regards,

    DROK

Viewing 8 posts - 1 through 8 (of 8 total)
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