Extend Cable and OLED display warranty

[Chuck August 22, 2016 at 3:44 pm Post count: 0]

#7199 Reply |

Hey,
Just wondered what the warranty was for this product. The wire insulation has broken loose of the display and it’s working intermittently.
Thx

[DrokKeymaster August 23, 2016 at 1:49 am Post count: 2971]

#7203 Reply |

Hello Chuck,
Thank you for writing in.
Could you please tell us your order ID or the link of the product so that we can ensure the product you are referring to?
With your help, we can find a solution more quickly.
Best regards

[Chuck August 23, 2016 at 7:16 pm Post count: 0]

#7213 Reply |

Amazon order number: ORDER # 111-4613036-4885013

[DrokKeymaster August 24, 2016 at 1:50 am Post count: 2971]

#7214 Reply |

Hello Chuck,
Thank you for your reply.
Could yo please tell us more details of your operation, such as the wiring, the working environment?
If you can, we sincerely hope that you can send us some images to let us check the problem details.
You can send this information to us by email(service at droking dot com).
Looking forward to hearing from you.
Best regards

[Author]

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