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Failed Units 2016-02-20T22:59:12+00:00

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  • Dave Sidlauskas
    February 20, 2016 at 10:59 pm
    Post count: 0
    #3432 Reply |

    I ordered DROK® 5A NC Step Down Power Converter 24V to 12V 5V Numerical Control Buck Module 5-32V to 0-30V Adjustable Digital Control Voltage Regulator Cons
    from Amazon. The first unit would not work at all. LED’s would not light etc.

    I returned it and ordered a second unit. It also arrived broken into multiple pieces. The shipping package was not damaged, but the product package, the white envelope and bubble wrap had already been opened before I received the unit. It looked like a return unit that had been shipped out as new.

    One bad unit I can understand. Two in a row, not so much.

    I am not smiling.

    Dave

    Drok
    Keymaster
    February 21, 2016 at 6:40 am
    Post count: 2971
    #3438 Reply |

    Hello Sidlauskas,
    Thank you for purchasing. We are sorry for any inconvenience caused on you.
    Could you please sent us your order ID to service at droking dot com?
    It’s better that you can send a photo of the product.
    If we ensure the product is broken, we will try our best to make up your loss.
    Beg your understanding.
    Best regards

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