Hello Noah Schultz,
Thank you for writing in.
Could you please tell us your order ID or the link of the product?
It is better that you can tell us more details of your operation, such as the input voltage/current, the load, the wiring, the working environment?
If you can, we sincerely hope that you can sent us some images of your wiring to let us check the problem details.
With your help, we can find a solution more quiacly.
Best regards