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Sku 200199. Only getting voltage reading 2019-06-29T11:13:19+00:00

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  • Anthony Link
    June 29, 2019 at 11:13 am
    Post count: 0
    #36123 Reply |

    i recently purchased this meter (sku# 200199) and I have wired it in the way the directions said to do it but I only get voltage reading.  Watts and Amps reading stay on zero’s.   Is this my installation mistake or is the unit defective?   I have my white neutral wire fed through the ring and have taps into the white neutral after the ring and the other tap into the black hot going in to the power center.  Any help?

    Drok
    Keymaster
    June 30, 2019 at 8:16 am
    Post count: 2971
    #36130 Reply |

    Hello Anthony Link,

    To check what problem it is, would you like to take some images to show the whole connection?  In that way, we can check it more carefully. And did you use the  current transformer come wit it?

    You can upload pictures  here or send them to service@droking.com.

    Best regards.

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