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Thermostat XH-W1501 – Cannot enter main menu 2016-11-06T16:34:25+00:00

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  • ArneS
    Post count: 0

    I received and tested this device now, powered by 12V.

    I want to go into the main menu (P0,P1,…P5) and set the values. I cannot get into this menu.

    This is what I do (to set P0):
    1 – Power on device
    2 – Press “Set” for 5 seconds. P0 comes up on display. I release “Set” button.
    3 – I press “Set” quickly once again, to adjust the P0 value (hysteres).
    4 – I do not get a numerical value on the display. I get a couple of the display segments lit up, but it’s not a number, nor a digit.
    5 – I try to press “+” or “-” but still no number (only display segments making no sense).

    This is what I try to set P1:
    1 – Power on device
    2 – Press “Set” for 5 seconds. P0 comes up on display. I release “Set” button.
    3 – I try to go to “P1” by pressing “+” briefly.
    4 – I get one of these on the display: “—“, “…”. I do not get to see P1.
    5 – If I try to press “+” or “-” there is no number there to change.

    Really I am at loss of how to program it. The device seems otherwise fine.

    I have tried to follow instructions from Amazon (where I bought it). I also tried Youtube instructions: https://www.youtube.com/watch?v=3UDmbRgrIGo

    Comparing to Youtube, the difference is exactly in item 3 above.

    Your help is appreciated.

    ArneS
    Post count: 0

    I can add to above post:

    1 – I found out that the target temperature could be set outside of the menu system (it flashes up after pressing “SET” briefly”).
    2 – I could adjust the target temperature.
    3 – However when then testing with this new temperature, measuring on hot pipe, I can see:
    3a – As I cross (increasing temperature) over my target temperature, the “cold” diode starts to light.
    3b – However, neither relay clicks. My load (cooling pump) is not activated.

    I still cannot get into P0 to P5 menu.

    Drok
    Keymaster
    Post count: 2971

    Hello ArneS,
    Thank you for writing in and your detailed description.
    Could you please tell us your order ID or the link of the product so that we can ensure which product you have bought?
    Waiting for your reply.
    Best regards

    ArneS
    Post count: 0

    I bought it off Amazon:

    https://www.amazon.co.uk/dp/B00K8REWYK/ref=pe_385721_51767431_TE_dp_1

    This is printed on the board: XH-W1501

    Best Regards
    Arne S.

    Drok
    Keymaster
    Post count: 2971

    Hello ArneS,
    Thank you for your quick reply.
    Could you please send us a video of your testing to let us check the problem details?
    With your help, we can find a solution more quickly.
    Looking forward to hearing from you.
    Best regards

    Arne Steinarson
    Post count: 0

    Hello,

    Waking up this thread again – was away for a couple of months.

    I have recorded a video showing the problem I have. How do I upload it?

    Best Regards
    Arne S.

    Drok
    Keymaster
    Post count: 2971

    Hello Arne Steinarson,
    Thanks for your reply.
    You can upload video to YouTube, then send us the link of video.
    Best regards.

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