Hello Tez，

You need to connect external relay, it is not included.

To switch Relay working mode, please follow below steps to enter “REP”, then press  the down button to select modes 0,1,2

At last, hold the OK button 5 seconds to save the setting.

Hello Mitchell Larson，

We just send you waybill by longqipro@foxmail.com.  Please check if you can get it.

Best regards.

Hello,

Input voltage can be 200v-240v，but input current is decreased.

Best regards.

Hello Scott,

Would you like to offer product link or SKU number so that we can confirm which item it is?

Hello Reebs,

Are you sure the load wire goes through the current sensor? Would you pleaes show us your connection by image? If it is hard to show the complete wiring by images, you may try to draw a simple diagram. We hope to check where the wire goes to.

Best regards,

DROK

Hello,

Do you mean there is voltage reading on converter but your multimeter display 0 volt?

Would you like to show how it is by images? You can share picture here or send it to service@droking.com

Best regards.

Hello,

Please refer this manual.

https://www.droking.com/cs/wp-content/uploads/2022/03/200570_200607_200571_200604-manual.pdf